Loving experiences make you feel bigger; Unloving experiences make you feel smaller.
I just received this book: Design Love In - How to Unleash the Most Powerful Force in Business, Marcus Buckingham.
I haven’t read it yet. But the headlines of the back cover stopped me completely:
“You have a power you’ve never been taught to use. The power to shape how people feel in your presence.”
I have spent 20 years inside corporate organizations watching this play out — in boardrooms, in performance reviews, in the silence after a difficult meeting or conversation.
The leaders who moved organizations forward before my eyes had something beyond strategy. They had a presence that made people feel something — safe enough to speak, seen enough to try, trusted enough to take the risk of being honest.
That is not charisma.
That is not a personality trait you either have or don’t.
It is a quality of attention. A willingness to be fully present — without agenda, without conclusion — so that the person in front of you can finally be fully present too.
Most leaders never realize they have this power.
@MarcusBuckingham apparently wrote an entire book about it. Thank you Marcus — this landed on my desk at exactly the right moment.
Here is what I know before reading a single page:
The leaders who design love into their organizations first had to learn to design it into the way they show up.
Not as a technique.
As a truth.
And that starts with one question:
When did you last walk into a room and ask yourself — not what I need to achieve here, but what do the people in this room need to feel?
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